Pricing and Currency
All item prices are determined based on the shipping destination and the currency selected at checkout. Regional taxes, duties, and exchange rates may also influence the final price displayed.
Accepted Payment Methods
We currently accept the following secure payment options:
Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay
PayPal
Only one payment method can be used per order.
To complete your purchase with a credit/debit card, you will need the name on the card, card number, expiration date, security code, and billing address.
We do not store your card or payment information. For any transaction-related concerns, please contact your card-issuing bank directly.
Pay with PayPal
When choosing PayPal at checkout, you will be redirected to PayPal’s secure payment page. You can log in to complete the purchase, or select “Pay with Debit or Credit Card” to pay without a PayPal account.
Payment Troubleshooting
If you encounter an error during checkout, here are some common messages and their solutions:
| Error Message / Code | Solution |
|---|---|
| Transaction cannot be processed | Contact your bank to authorize the transaction. |
| Transaction cannot be processed, contact us | Contact your bank first. If unresolved, reach out to our support team. |
| Codes beginning with 4 | Try a different payment method or contact your bank before retrying. |
| Code 50000 | Contact your bank or use a different payment method. |
| Code 50001 | Contact your bank to authorize the transaction. If needed, contact us. |
| Codes beginning with 6 | Wait 15 minutes, then try again. Contact our support if the issue persists. |
Need Help?
If you’re experiencing continued payment issues, please contact us at:
📩 service@kailashsoul.com
Our support team is here to assist you.