https://kailashsoul.com/

Privacy Policy

This Privacy Policy describes how Kailash Soul (“we”, “our”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (“Site”).


Contact

After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us via email at service@kailashsoul.com.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and necessary details to process your purchases. We may also collect additional information if you contact us for customer support. “Personal Information” refers to data that identifies an individual. Below is a list of what we collect and why.

Device Information

  • Purpose: To load the Site accurately and conduct analytics to optimize the Site.

  • Source: Automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with Shopify.

  • Collected Data: Browser version, IP address, time zone, cookie data, viewed products/pages, search terms, Site interaction.

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, issue confirmations/invoices, communicate, screen for fraud, and market according to user preferences.

  • Source: Provided by you.

  • Disclosure: Shared with Shopify.

  • Collected Data: Name, billing/shipping address, payment details (including credit card info), email, and phone number.

Minors

Our Site is not intended for individuals under 6 years old. If you believe your child has provided us with Personal Information, please contact us to request deletion.


Sharing Personal Information

We share your Personal Information with service providers to help deliver our services. For example:

  • We use Shopify to power our online store. Learn how Shopify handles your data: https://www.shopify.com/legal/privacy

  • We may also disclose Personal Information to comply with laws, respond to legal requests, or protect our rights.


Behavioural Advertising

We use Personal Information to deliver targeted ads and marketing communications we believe are relevant to you.

To opt out of targeted advertising:


Using Personal Information

We use your Personal Information to:

  • Offer and fulfill product/service orders

  • Process payments

  • Handle delivery

  • Communicate with you

  • Promote our products/services


Lawful Basis

If you’re in the EEA, we process your information under:

  • Your consent

  • Contract performance

  • Legal compliance

  • Vital interests protection

  • Public interest tasks

  • Legitimate interests


Retention

We retain your Personal Information for our records unless you request its deletion. See the “Your Rights” section for more.


Automatic Decision-Making

If you reside in the EEA, you have the right to object to automated decision-making, including profiling, if it significantly affects you.

We do not engage in automated decision-making that significantly affects users. Shopify may use limited automation to prevent fraud, e.g.:

  • Temporary blacklisting of IPs after failed attempts

  • Temporary credit card blacklisting


Selling Personal Information

Our Site does not sell Personal Information as defined under the California Consumer Privacy Act of 2018 (“CCPA”).


Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your data

  • Request correction or deletion

  • Data portability

To exercise these rights, contact us at service@kailashsoul.com. Your data may be processed in Ireland, and stored/transferred to the US/Canada. Details: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA (California Residents)

You have the right to:

  • Know what data we hold

  • Correct or delete your data

  • Request data transfer To designate an agent or make a request, contact us using the details above.


Cookies

Cookies are small files used to improve browsing by remembering preferences and interactions. We use cookies for functionality, performance, analytics, and advertising.

You can manage cookies through your browser settings. Note: blocking cookies may impact your experience.

For a list of specific cookies used, please refer to Shopify’s cookie documentation: https://www.shopify.com/legal/cookies


Do Not Track

We do not alter data collection based on “Do Not Track” signals due to lack of industry standards.


Changes

We may periodically update this policy to reflect changes in practices, legal, or operational requirements.


Complaints

To file a complaint, contact us at service@kailashsoul.com. If you’re unsatisfied with our response, you may contact your local data protection authority.

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